Customer Satisfaction

Anasayfa Customer Satisfaction

Absolute Customer Satisfaction

The success is significant for Ulusal Logistics only when it is sustainable. We know that sustainable success could be accomplished by the ability to keep customer satisfaction at the top spot. Therefore, in order to increase and also diversify our service quality we are continuously making investments, renovating and strengthening our infrastructure.

We are trying to increase the competence of our employees through regular trainings in order to ensure their contributions to total quality management.

We carefully assess and report all positive and negative feedbacks from our customers and incorporate the results into our action processes.

Ensuring the high level of quality and making it permanent in a service area such as logistics having extensive scope, being intertwined with many other sectors and having legal requirements require to be innovative. Thus, we do not compromise on this principle. We ensure that each piece forming the Total Quality Management operates flawlessly and that focus of each element is on service quality.

Ulusal Logistics which promises providing fast, transparent and qualified service in all matters comprising logistics proceeds on its way with the principle of “Absolute Customer Satisfaction.”

Ulusal Logistics which promises providing fast, transparent and qualified service in all matters comprising logistics proceeds on its way with the principle of “Absolute Customer Satisfaction.”

Our Global Logistics Activities

  • We have international experience and communication skills with our sectoral knowledge.
  • We are working with project development and management analysis process implementations.
  • We are able to create quick solutions at lower costs by means of our experience.
  • We have the ability to think global and create local solutions,

Absolute Customer Satisfaction

“ABSOLUTE CUSTOMER SATISFACTION” is an indispensable principle for our company that adopts  providing 100% qualified service to our business associate customers at every stage of procurement logistics services as its rule.